Past work
Process
We speak by phone or video about the tasks that are slipping, the systems you already use and the hours a week you have in mind. No commitment is asked for at this stage.
We set out in writing what we will do, what we will not, the turnaround times and the monthly cost. You review the note and we agree it before any work begins.
We agree access to your software under your own licence, take a short handover from whoever holds the work now and record the steps in a written procedure for the file.
Work runs to the agreed timetable, with a short written update each month and a review at the end of the first quarter to adjust volumes, priorities or the scope note.